Privacy Policy

1. Data Controller Identity

The data controller responsible for processing your personal data is:

• Name: Crónica Empresarial COI
• Address: Cra. 29A #74-70, Bogotá, Colombia
• Email: info@cronicaempresarialcoi.com
• Phone: +57 310 484 7438
• Website: cronicaempresarialcoi.com

As the data controller, we determine the purposes and means of processing personal data collected through this website and in the course of our educational programs.

2. Legal Framework

This Privacy Policy is governed by Colombian Law 1581 of 2012 (Statutory Law on Personal Data Protection), Decree 1377 of 2013, and any applicable regulations issued by the Superintendencia de Industria y Comercio (SIC) of Colombia. Where users are located in other jurisdictions, we apply reasonable equivalent standards.

By using this website or engaging with our programs, you acknowledge that you have read and understood this policy. You have the right to withdraw consent at any time by contacting us at the address listed above.

3. Personal Data We Collect

We collect personal data only when you voluntarily provide it. The categories of data we may collect include:

• Contact data: Full name, email address, telephone number
• Inquiry data: The content of messages submitted through our contact form
• Technical data: IP address, browser type, operating system, pages visited, time and date of visits (collected automatically via cookies and server logs)
• Program data: Information about your interest in specific courses, workshops or consulting sessions

We do not collect sensitive personal data as defined under Colombian Law 1581 (such as health data, political opinions, racial or ethnic origin, or biometric data).

4. Purposes of Data Processing

We process your personal data for the following specific purposes:

• Responding to inquiries submitted through our contact form
• Providing information about our educational programs, workshops, webinars and consulting sessions
• Scheduling and confirming participation in workshops or consulting sessions
• Sending program-related communications that you have requested
• Improving the functionality and content of this website through aggregated analytics
• Complying with legal obligations applicable to our business activity in Colombia

We do not use your data for automated decision-making or profiling that produces legal effects or similarly significant consequences.

5. Legal Basis for Processing

Under Colombian Law 1581 of 2012, we process personal data on the following bases:

• Consent: When you submit a contact form, you provide explicit consent for us to process your data to respond to your inquiry. You may withdraw this consent at any time.
• Legitimate interest: For website analytics and improving our services, where this does not override your fundamental rights.
• Legal obligation: Where processing is required to comply with Colombian law.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy:

• Contact form inquiries: up to 24 months from the date of submission, unless you request earlier deletion
• Program participation records: up to 5 years, as required for administrative and legal purposes
• Technical/analytics data: up to 26 months in aggregated or anonymized form

After the applicable retention period, data is securely deleted or anonymized.

7. Data Sharing and Third Parties

We do not sell, rent or trade your personal data to third parties. We may share data with:

• Service providers: Technology providers who assist with website hosting, email delivery or analytics, acting as data processors under our instruction and bound by confidentiality agreements
• Legal authorities: Where required by Colombian law, court order or regulatory authority

Any third-party service providers we engage are required to process data only for the purposes we specify and in accordance with this policy.

8. Your Rights Under Colombian Law

Under Colombian Law 1581 of 2012, you have the following rights regarding your personal data:

• Right of access: To know what personal data we hold about you
• Right of rectification: To request correction of inaccurate or incomplete data
• Right of deletion: To request deletion of your data where there is no legal basis for continued processing
• Right to revoke consent: To withdraw consent at any time without affecting the lawfulness of prior processing
• Right to complain: To file a complaint with the Superintendencia de Industria y Comercio (SIC) if you believe your rights have been violated

To exercise any of these rights, contact us at info@cronicaempresarialcoi.com. We will respond within the timeframes established by Colombian law (generally 10 business days for access requests and 15 business days for other requests).

9. Cookies and Tracking Technologies

This website uses cookies and similar technologies. For detailed information about the cookies we use, their purposes and how to manage your preferences, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction or alteration. These measures include secure server infrastructure, access controls and regular security reviews. No transmission of data over the internet can be guaranteed as completely secure, and we encourage users to contact us through secure channels when sharing sensitive information.

11. International Data Transfers

Our primary operations are based in Colombia. If any personal data is transferred to service providers located outside Colombia, we ensure that such transfers comply with the requirements of Colombian Law 1581 of 2012 and that adequate levels of data protection are maintained in the recipient country or through contractual safeguards.

12. Children's Privacy

Our programs and website are directed at adults, specifically entrepreneurs and small business owners. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

14. Contact for Privacy Matters

For any questions, requests or complaints regarding this Privacy Policy or the processing of your personal data, please contact:

• Email: info@cronicaempresarialcoi.com
• Address: Cra. 29A #74-70, Bogotá, Colombia
• Phone: +57 310 484 7438

You also have the right to lodge a complaint with the Superintendencia de Industria y Comercio (SIC), the Colombian data protection authority, at www.sic.gov.co.